What is the first step in the Active Managerial Control process?

The first step in the Active Managerial Control process is to create a policy. This is fundamental because establishing a clear and effective policy provides the framework for food safety practices within the organization. A well-defined policy sets expectations for staff and outlines procedures that need to be followed to ensure food safety.

By creating a policy, management articulates the standards and practices that must be adhered to, which guides the subsequent steps in the process, such as training employees on these standards, conducting inspections to monitor compliance, and following up to ensure that the practices are being followed consistently. Having a solid policy in place helps create a culture of food safety and lays the groundwork for effective management controls that can adapt to various situations and challenges in the food service environment.