What is the correct procedure for handling food recalls?

The correct procedure for handling food recalls is to immediately remove the recalled items from shelves and notify staff. This approach is essential to ensure the safety of customers and maintain compliance with health regulations. When a food recall is issued, there may be potential health risks associated with consuming the affected product. By promptly removing these items from shelves, the risk of sale or consumption is mitigated, which protects customers and upholds the establishment's reputation.

Notifying staff is equally important, as it ensures that everyone in the establishment is informed about the recall and understands the procedure for managing the situation. This communication allows staff members to respond appropriately to customer inquiries and to take further action, if necessary.

Other responses, such as selling the item at a discount or waiting for customer complaints, compromise safety and can lead to serious consequences. Checking the recall notice and deciding on action is insufficient because timely and decisive action is crucial in preventing any potential health risks.